Questions & Answers

  • What are you most proud of?
  • I contract with a company based in New York that provides all types of computer services. I recent was given the opportunity to be a off site repair laptop tech for a Sony Store here in San Diego. Customers bring in their laptop and parts are ordered and I provide the repair service.
  • What are you specialized in?
  • Computer setup and peripheral installation, virus detection and removal, email configuration, data transfer, networking, laptop repair and lcd replacement
  • Do you offer any service after finishing the work?
  • I also give customer information so that they prevent the issue or issues from happening again. I recommend following thru on schedule updates for their operating system and also make sure that they have a free or paid for virus program protecting their system. I also mention backing up data on a regular basis just in case or hardware failure.
  • What brands do you work with?
  • I have work on HP, Dell, Sony, E-machines, Compaq, Acer, Asus, Apple, Toshiba, Gateway, IBM, Alienware.
  • How did you get started?
  • I started my computer back in 2006 but have always be interested in technology. I had a friend working for Nokia that was in IT that provided some basis computer training and I use that training later to start my business.
  • What questions should a customer ask before hiring you?
  • What type experience do you have working on specific computers? Are your quote free? Are diagnosis free? Are you price negotiable? Do you travel to my location or I do I have to bring the laptop to you?
  • What is important to know about your profession?
  • I am a mobile technician. I perform services all over San Diego. I lived in New York before moving to California. I enjoyed helping people with their computer issues. If I can fix it, you don't pay for the service rendered. My prices are reasonable and fair. I accept referrals from my customers.
  • What types of jobs are the most common?
  • Virus removal, password reset, new computer setup, wireless router installations, data backup and transfer
  • How can we save money hiring you?
  • People today are affected by the economy and don't have a lot of money to spend or are look to save money. So I always refer them to websites or stores that I store at and have found discounts or bargain on products so as to help make the right decision.
  • What we may not know about you?
  • I originally lived in New York but helped a friend who had cancer move to San Diego with family. She later passed away in 97.
  • What certifications/licenses do you have?
  • Dell Certified Technician, Sony Certified Off Site Technician, Dell Certified System Expert
  • What kind of questions do customers ask you?
  • How much does it cost for this service or that particular repair? I saw your ad and wonder if you can do virus removal or install my printer? I always tell my potential customers that I provide a variety or services to fit anyone needs. And that there are some services that are not within my expertise. So I don't provide that services.